❓ Frequently Asked Questions

Do I need a Canva Pro account to use this template?

Nope! All of our templates are fully compatible with the free version of Canva unless otherwise noted. If a Pro feature is used (like a premium font or image), you can easily swap it out with a free alternative.

How do I access the template after purchase?

As soon as your payment is processed, you’ll receive a downloadable PDF via email with a link to your Canva template and step-by-step instructions.

Can I edit everything in the template?

Yes! You can fully customize the colors, text, fonts, photos, and layout to fit your brand. Canva is very user-friendly, even if you’re new to design.

Can I get a refund if I change my mind?

Due to the digital nature of this product, all sales are final. If you’re having trouble accessing or using your template, reach out—we’re happy to help!

What if I didn’t receive my email or download?

First, check your spam or promotions folder—it’s usually hiding there! If you still can’t find it, email us at jasmine@shiftenterprisesgroup.com with your order number and we’ll resend it ASAP.